Privacy Policy

General Info
Visiting Siam-Pharmaceutical.com you are encouraged to carefully read the information provided. This includes certain information about services offered which may have separate privacy and security information. Siam-Pharmaceutical.com recognizes the right to confidentiality of every individual who visits our web site and completely maintains this right. This Privacy Policy outlines the informationSiam-Pharmaceutical.com will collect and how that information will be used. It also provides information on the security means which are used to protect that information.

Personal Information
Siam-Pharmaceutical.com is dedicated to maintaining all customers privacy. All information collected online is strictly, professionally and exclusively used by Siam-Pharmaceutical.com to appropriately care and manage all individuals. When you visit our web site we will not collect your personal data such as your name, e-mail address, mailing address, billing data, telephone number etc. unless you provide it to us voluntarily. We also will never collect any personal information from you revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or details of health, disability or sexual activity or orientation. When you order from Siam-Pharmaceutical.com you have to fill in the form which includes your name, e-mail address, mailing address, telephone number and some other information to complete the ordering process. For security purposes, the card numbers are not kept bySiam-Pharmaceutical.com. Siam-Pharmaceutical.com does not give, rent, loan or sell any of this information to any third party. The personal information that you provide to Siam-Pharmaceutical.com when ordering products via our web site is used only for identification purposes and serves to assist you to receive your orders quickly and easily.

Personal Information Security
Siam-Pharmaceutical.com treats your personal information with the highest level of security. We use a Secure Socket Layer (SSL) Technology. This is the most advanced form of security for transactions over the Internet. It means that when you place an order online your personal information is encrypted using SSL encryption technology before being sent over the Internet. It makes it virtually impossible for your credit card details to be intercepted or stolen while being transmitted to our server. Your personal information is always stored in encrypted form in a secure database to prevent theft. The challenge of all web privacy and security codes are constantly changing. Siam-Pharmaceutical.com will always remain up-to-date with the use of fire walls and Secure Sockets Layer (SSL) technology to help insure that your information is protected and private. Siam-Pharmaceutical.com limits all staff and employees access to patient information through strict security codes. All staff and employees are oriented to security and privacy policies and are updated regularly. Private password access to various areas of information, purchases and all correspondents is strictly enforced and continuously monitored.

Secure yourself
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or internet cafe. You as an individual are responsible for the security of and access to your own computer. Be also aware that whenever you voluntarily disclose personal information over the internet (for example: in discussion forums, via e-mail, or in chat sites) that this information can be intercepted or collected and used by others.

How to Contact Us
If you have any questions concerning this Privacy Policy, please Contact Us.

 

Shipping Policy

Siam-Pharmaceutical.com provides quite fast and inexpensive delivery to most countries. Usually it takes no more than 5-6 weeks for your order to be delivered. All orders are processed and shipped by Registered Airmail directly to your door.

Your order will be packaged discreetly for your privacy and protection.

Once your order has been shipped, we will send you an e-mail to notify you that your product has left our facility. From this point, your product is only 20-40 DAYS from arriving at your home or office. Please save this e-mail (shipping receipt) because in the unlikely event that your order has not arrived within 5-6 weeks, you can reply to the e-mail and our Customer Service Department will immediately rectify the situation.

We follow the procedures above in order to give our customers the best of all buying experiences, and to get the product in your hands as quickly as possible. Not only do customers love our products, but they also tell us they greatly appreciate the efforts we take to get the product in their hands as quickly and discreetly as possible. Happy customers result in a good business, and we do all we can to keep our customers happy.

Important information:
To order products from us you have to be at least 18 years of age. Siam-Pharmaceutical.com takes no responsibility for confirming the importation requirements and regulations of the purchase and the purchaser's country of origin. All products are shipped at the full risk of the purchaser in agreement ofSiam-Pharmaceutical.com reserved towards any legal action that might be brought against the purchaser if not acting in accordance with the regulations and importation laws of the destination country.

 

Anti-spam Policy

Siam-Pharmaceutical.com operates a strict anti-spam policy. We do not tolerate unsolicited advertising messages. We will actively pursue anyone engaging in spamming activities! This includes email, icq, instant messengers, chat rooms, message boards, newsgroups or anywhere else where commercial postings are prohibited. We will take appropriate actions against spammers that will result in loss of services.

We are fully committed to dealing with spammers. Siam-Pharmaceutical.com maintains and holds data on spam offenders which we share with anti-spamming organizations and agencies. If you have received unsolicited advertising material which you believe was either sent by a user of Siam-Pharmaceutical.com or as a result of using our services, please let us knows. You can report the incident to our anti-spam department by forwarding us a copy of the offending material.

In order to report spam, please Contact Us and provide us the following information:

  1. Your Name;
  2. Your Phone;
  3. Was it Opt-in e-mail? (Yes or No);
  4. Have you received the spam messages multiple times? (Yes or No);
  5. Is there a so called 'Remove option' in the body of the spam message? (Yes or No).

Type E-mail from which you've received the spam message:

  1. Full spam advertised link;
  2. Copy the headers of the spam message;
  3. Copy the body of the spam message;
  4. Do you want Siam-Pharmaceutical.com inform you about applied measures? (Yes or No);
  5. Your comment.

 

Cancellation/Payment Policy

 

Cancellation Policy
Your order is shipped within 3-7 business days once you have paid for it. Once your order has been shipped we will be unable to cancel your order anymore.

Payment Policy
Unfortunately we do not provide any refund to our customers, once the payment is done. For more information, please, contact our Customer Support Service.